At VOGUEPUB, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we are here to assist you with returns or exchanges.
Eligibility for Return/Exchange:
Returns are accepted within 7 days from the date of purchase.
Items must be unused, unworn, and in the original condition with all tags attached.
Shoes must be returned in their original, undamaged packaging.
Items purchased during a sale or promotional event may have different return conditions, which will be stated at the time of purchase.
How to Return/Exchange:
Contact our customer service team at [email protected] or +17026338656 to request a return or exchange.
Please provide your order number and reason for the return or exchange.
Once your return is approved, you will receive instructions on how to proceed.
Refunds:
Once we receive and inspect the returned items, we will process your refund within 7 days.
Refunds will be issued to the original payment method used during purchase. Please note that shipping charges are non-refundable.
Exchanges:
If you wish to exchange an item for a different size or color, we will send out the new item once the returned item is received and processed.
Non-Returnable Items:
Certain items, such as [list non-returnable items, e.g., underwear, swimwear, etc.], cannot be returned for hygiene reasons.
If you have any questions or need assistance, please don't hesitate to contact us. Your satisfaction is our priority!
$
